Terms of service

PRICES

The prices quoted in the Official Megastore are correct at the time of publishing. We reserve the right to alter these prices, up or down. The correct price will be indicated on the delivery note. Shamrock Rovers FC reserve the right to alter without notice or prior warning, designs or prices or products and conditions of supply.

HOW AND WHEN WILL IT BE DELIVERED?

All parcels are sent by An Post. We aim to dispatch all orders within 10 working days (subject to stock availability), but please allow up to 21 days delivery to destinations within Ireland. Orders sent to overseas destinations may take up to six weeks dependent on the destination. Please check the availability on items when ordering as orders are accepted without guarantee of delivery by specific dates. It is our policy to dispatch items ordered in the shortest possible time, but we cannot be held responsible for any delays or damages occurred whilst in transit. Although we will advise and help with sizes where we can, responsibility cannot be taken by the Official Megastore if the items are not suitable in size when ordered through the Official Megastore. Please see the following paragraph for our exchange/refund policy.

WHAT IF I WANT A REFUND?

If an exchange or refund is required then the items should be returned to us in their original packaging along with your receipt within 28 days of the purchase date. Please note; we will not accept responsibility for lost goods when returning items. Sale items can be exchanged but no refunds or credit notes will be issued. You may also exchange or refund your goods at the Megastore in person. All items must be returned in re-saleable condition along with your receipt and within 28 days of purchase. We reserve the right to refuse a refund or exchange if the goods returned have been deemed to be damaged, worn or tampered with. Please be aware, no refunds, exchanges or credit notes will be issued against items which have been personalized, unless the goods are faulty. This does not affect your statutory rights. Videos, jewellery, underwear, hats and socks purchased through the Official Megastore will only be exchanged if deemed to be faulty. Please make sure you have ordered the correct item and size at the time of ordering.

IMAGE REPRODUCTION

The products reproduced in the Official Megastore are as seen. The reproduction of colours is as accurate as web and display technologies will allow. No responsibility can be accepted for light variances in colour or style.

STOCK AVAILABILITY

Whilst every effort is taken to ensure all items available on the Official Megastore are always in supply, occasionally some items will be temporarily out of stock, or we may sell out earlier than planned. If an item is unavailable at the time of online purchase, we will contact you. We may have to place the out of stock item on 'back order' and forward it on a separate delivery.